How to Add a New Product

How to Create New or Clone Existing


Go to 'Products' in the left hand navigation.


Select 'Add New' to start from scratch (see the guides below)

Clone an existing product that is similar to the new you want to create. This will help with keeping products consistent and be quicker to setup. 
  1. Hover over an existing Product and select 'duplicate/clone'. The list will refresh and a clone of the product will display with the label "-Draft" after the title. 
  2. Click on the cloned product and follow the guides below to swap out the information accordingly.

Basic Product Info

Add product name.
Change the Page Layout to Full Width.
Add long description.
Select the Product categories which the product falls under or add a new one. Note the categories are tiered and you should also select the parent category to any second or third level categories.
Add Product Short Description here (Text shows above the Add to Cart button to the right of the product image).
Upload the main Product Image.
Upload picture to the Product Gallery to show additional images below the main image.

Detailed Product Info

Below the description, you will see the Product Data section. This is where all the nitty-gritty details are entered. The first thing we need to establish is what type of product we are adding. Choose  Simple Product,  Grouped Product,  External Product, or  Variable Product from the product data dropdown.
You will also notice Virtual and Downloadable checkbox options. These are mostly used for purchasing files or non-physical products.  If Virtual is checked the Shipping tab will disappear. If Downloadable is checked, an upload section will display in the General tab.

To learn more about the different product types, click here

Filling out the Product Data

Enter pricing in the  General tabNote: this may go away or move elsewhere depending on what product type you are setting up (prices might be entered in Variations tab for a Variable product) 

Inventory tab 

Enter the SKU. Enter stock quantities if you want your online store to keep track of inventory. 

If you have a Variable product enter the primary SKU or you can leave this field for variation SKU’s that do not progress off of a parent SKU. 

Shipping tab

Enter Weight and Dimensions -  If you don’t have custom shipping options setup, you can usually leave the Shipping class blank. 

(Optional) Choose which products you’d like to select as related/recommended products in the Linked Products tab. 

Attributes Tab

Add specific information that displays as a table format. Attributes added here are specific to the product, but if you have an attribute that can apply to more than one product, we recommend making a global attribute. 

To add an attribute that is exclusive to the product, click the Add button > Name your attribute (ie. color) > Enter values (ie. Green) > press Save Attributes. 

Final Step

Once you’ve added all your product info, make sure you click Update/Publish.

Need Help?

Reach out to support via email - We're happy to help!