Site Status Codes

SSL Error

SSL stands for Secure Sockets Layer. It is a protocol which creates a secure connection between a client and the server over which to send information.

If there is an issue with the SSL connection, the browser will display an error which is generally called an SSL Error. Alternatively, If the SSL certificate expired the browser will display in error. Contact support to check on the status and connection of the SSL Certificate.

Maintenance Mode

"Our site is currently unavilable"

This status will show when Freshy has placed your site under Maintenance. Typically this is due to inactive payments or scheduled updates.

Call our main line for assistance - (607) 238-2789

403 Forbidden

This error is typically caused by faulty file permissions. The user does not have the correct permissions to access or modify the resource in question. Contact support for further investigation.

404 Not Found

If you are seeing this error when expecting to see content, you should first check to see if the specified resource exists (pages in the backend of your site, images in the correct path/directory, etc).

If the resources seem to be in place correctly, contact support for further investigation.

500 Internal Server Error

The 500 Internal Server Error is a very general HTTP status code. Contact support for further investigation.

NOTE: Code does not mean the site is "down" or that the server is at risk.

DNS Update Required

Contact support via email for assistance!