How to Manage Email Notifications

Hover over WooCommerce on the left navigation
Select 'Settings' from the menu
Select 'Emails' from the top menu

On default, we will have this set up for you during the development of your site. 

The main emails that could/should be updated accordingly to your needs are -

New Order

Canceled Order

Failed Order

To update select the 'Manage' button to the right of that line - Click to open settings and to edit

ONLY update the Recipient(s) email address 

Edit the address
Press 'Save changes' to complete the change


Do NOT edit any emails set with Customer as the Recipient(s) See below - This is an automatic email sent to the customer at the email they fill out when purchasing.

Email sender options

Location below the list of email addresses. This is what the customer will see!

After edits - Save the changes below with the blue 'Save Changes' button

Have Questions? Reach out to our support team at and we can help with the edits and or advise.