How to Update Form Customer Confirmations

Option 1: Default Message

The normal setup for forms includes a confirmation message that shows when a form has successfully been submitted. Typically along the lines of "Thank You for reaching out! We will be in touch shortly."

How to Edit the Default Message

1

Login

2

Go to ' Forms'

3

Hover over the Form you wish to edit

- Hover over ' Settings'

- Select ' Confirmations'

4

Click on the ' Default Confirmation' to edit

5

Edit the message

6

Save the confirmation by selecting the blue button at the bottom.

Option 2: Confirmation Page Setup / Redirect

Custom page to display a "Thank You" message and or other content.

How to Set Up Confirmation Message Page

1

Go to ' Forms' > Hover over the Form you wish to edit and select 'Settings' > and then 'Confirmations'

2

Click on the ' Default Confirmation' to edit

3

Change the 'Confirmation Type' to ' Page' or ' Redirect'

4A

Page: Follow the instructions in these articles to help create the new page - How to Add a New Page / DIVI Basics. In Form options, select the page from the dropdown.

4B

Redirect: Enter in URL for the redirect. 

5

Save the confirmation by selecting the blue button at the bottom.